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  3. Switching your current account

All you need to do

  • Apply for current account
  • Give us the account number and sort code of your old account

That's it!

See how easy it is

Payments are transferred automatically

All your Direct Debits, standing orders, and bill payments will be automatically transferred.

Payments are redirected, forever

Any payments made to or from your old account will be redirected to your new account for as long as you hold it.

If there are any problems, we guarantee to cover you

If anything does go wrong, we guarantee to sort it out for you and cover any losses you might incur. This is covered in the Current Account Switch Guarantee

Current Account Switch Guarantee logo

Worth knowing

It'll take 7 working days or less

Switching your account takes around 7 working days. But don't worry, you can use your new account as normal in the meantime.

The Current Account Switch Guarantee only applies if your old account is closed as part of the switch

If you choose a partial switch, not a full switch, we won’t cover you for any potential financial loss.

If you keep your old account open, we won't cover the costs of any missed payments.

You can switch if you're overdrawn, but won't be able to close your account

If your old account is overdrawn, you won't be able to close it until you repay your balance. This is known as having a 'frozen' account.

Your old bank will ask you to repay the overdraft. After that, you'll be free to close your account.

Other stuff you may want to do

Tell your friends and family you've changed your account details

Especially people who often transfer funds to your account, like your employer.

Change your bank details on retail websites

Then you won't have to scramble to find your debit card when you're trying to make last‑minute purchases online.

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Current Account Switch Guarantee

Want to make the switch?

View our current account

Important documents

pdf

Switching Guide

Download PDF (1.58MB)

Unanswered questions?

    Help for existing customers

    Get help and tips about our current account.

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