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  5. When using the switching service, when will you move the money in my old current account to my new account?

When using the switching service, when will you move the money in my old current account to my new account?

If you've chosen to complete a full switch, we’ll send you a definite date when we’re going to switch your account over – Direct Debits, balance and all.

If you change your mind:

After this date, you can only cancel certain parts of the switch – but you can also change the switching date any time before the account starts. To cancel your switch, or change any details, you can send us a secure message by logging into your account online.

Switching

 

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