How will Cheque Imaging affect me?
Cheques you write
From 30th October 2017 any cheques you write which have been paid into a Bank using the new digital clearing cycle will debit your account on day 2 instead of day 3. You will need to ensure you have sufficient funds in your account by 2pm on the day the cheque is presented for this to be paid.
If you wish to stop a cheque, from the 30th October 2017 you will no longer be able to request this on the day it’s presented to us for payment and you’ll need to quote the amount and Serial Number of the cheque.
Cheques paid in at the Co-operative Bank
You will still be able to pay in cheques through the branch, Post Office, post or direct to us. Cheques paid in to the Co-operative Bank will continue to be processed using the existing cheque clearing cycle and not the new digital clearing cycle until we launch this part of our service in 2018.
Cheques paid in at other Banks
If you pay in a cheque through another Bank that is using the digital clearing cycle, your balance will only update once we know the cheque has cleared. If the cheque hasn’t cleared we will notify you in writing.