How can I find out what my outstanding loan balance is?
The easiest way to find out your outstanding loan balance is to log in to online banking and visit your account summary. Learn more >
Can I use a loan to purchase a car?
We have one personal loan that can be used for a variety of purposes, including buying a car. Learn more >
How are personal loan repayments made?
You can make your monthly repayments by standing order. Learn more >
What will the monthly repayment be on my smile loan?
Your monthly repayment amount will depend on your loan term, agreed rate, and how much yu would like to borrow. Learn more >
Can I take a repayment holiday on my personal loan?
No, we don't allow repayment holidays on our personal loan. Learn more >
What do I do if I want to pay back my smile loan early?
You can repay part or your entire loan at any time. To arrange an early settlement and find out what your settlement figure would be, please send us a secure message or call us on +44(0)3457 212 212 (Call Charges). Learn more >
If I get a loan, can I choose the date to make repayments each month?
During the application you can choose the date you wish to make the repayments each month. Learn more >