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Chip and PIN

Your personal identity security guard

Chip and PIN has been proven to cut credit and debit card fraud, by making card payments even more secure. The Personal Identification Number (PIN) you enter is the same number whether you use it in stores or at a cash machine.

Chip and PIN technology checks the PIN you enter in the keypad against the PIN held within the chip on the card and so long as you keep your PIN confidential we’ll always be sure it’s you using your card.

If you think someone may know your PIN - immediately go to an ATM machine and change it to something new.

If you have lost your card - contact us immediately

Be Card Smart Online

The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No.121885). The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No.990937. Credit facilities are provided by The Co-operative Bank p.l.c. and are subject to status and our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. subscribes to the Standards of Lending Practice which are monitored by the Lending Standards Board.