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Romance fraud

Using dating websites to develop relationships is becoming increasingly common with more and more people accessing the ample availability of websites, chat rooms, and social media channels as a way of getting to know someone before considering meeting them.

Whilst there are lots of heartwarming stories of relationships formed on the internet, there are also a worrying number of stories about ruthless romance fraudsters who create fake profiles in an attempt to win a person’s affections and steal their money.

Fraudsters will use clever psychological tricks to gain the confidence and affections of legitimate site users including;

  • Being very attentive - ensuring there is regular, often daily contact via the internet 
  • When the trust has been gained they begin to ask for money
  • They may tell their victim that there has been a crisis; typically this is abroad and that they need money for flights to visit an ill relative, or to pay for their urgent treatment
  • They may say that they are being held hostage and need to meet the demands of their captors
  • In some cases they entice their victims with financial rewards, e.g. a small investment is guaranteed to double their return
  • Money is often requested to be transferred via a money gram service rather than through a personal account to disguise the identity of the receiver
  • Don't put yourself and your identity in jeopardy by trusting people too quickly, be cautious when getting to know people
  • guard your privacy and trust your instincts. If something doesn't feel right it probably isn't
  • Never send money or give credit card or online account details to anyone you don't know and trust

Break off all contact immediately and if you think you have been a victim of this scam and suffered a financial loss, call us on;

03457 212 212– for current account customers
0345 600 6000– for credit card customers
03457 213 213– for business banking customers

The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No.121885). The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No.990937. Credit facilities are provided by The Co-operative Bank p.l.c. and are subject to status and our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. subscribes to the Standards of Lending Practice which are monitored by the Lending Standards Board.