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As part of ongoing initiatives in our fight against fraud, we’re working alongside Visa International to take card security to the next level.

Since the introduction of ‘Chip and Pin,’ there has been a significant reduction in card fraud, however, with online shopping rapidly becoming part of everyday life, fraudulent activity on the Internet has increased.

In 2008 we introduced our customers to the Verified by Visa scheme (VbV), an initiative that makes shopping online even more secure.

This is an industry-wide effort, with UK Payments (the UK’s payment association) recently announcing, that ten million UK-issued cards have been registered with online security systems, (either Verified by Visa (VbV) and Mastercard Securecode) to date.

The Verified by Visa scheme is quick and easy to use and features:

  • Greater protection against the unauthorised use of your card for online purchases
  • A straightforward and hassle-free service that fits neatly into the online buying process
  • Enhanced online security with the use of a password/memorable name, without the need for any additional software.

The Verified by Visa (VbV) scheme is being introduced to our customers on a phased basis. You will be contacted when you are able to use this service. The VbV service is currently unavailable for Business Account holders and Credit card customers who have additional card holders. We are currently working on a solution to this and will notify customers once this service becomes available.

To learn more about Verified by Visa, use the links below, or contact us on 08457 212 212 (lines are open 24/7).

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