The ins and outs of your smilemore account
This is the bit where we tell you a bit more about your fab benefits, so that you know exactly what you’re getting and can make sure you enjoy everything to the full.
You’re covered with worldwide family travel insurance
You and your family (provided they travel with you) are covered wherever and whenever you travel. You can use it as often as you wish throughout the year for as long as you have your smilemore current account.Unlike some policies, our worldwide family travel insurance also includes personal belongings, scuba diving, golf and winter sports protection. So whether you’re staying in the UK or planning to go further field,
you can be sure that we’ve got everything covered.
Worldwide family travel insurance provided by AXA Travel Insurance.
UK and European motor breakdown assistance to keep your vehicle on the road
With smilemore, your vehicle is automatically covered by our comprehensive motor breakdown assistance which means that if you break down at home or within Europe, there’s someone to call to the rescue. And if for some reason we can’t get you back on the road on the same day we guarantee full recovery for you and your vehicle to either your intended destination or
your home. If appropriate your cover also provides overnight accommodation for you and your passengers so you won’t be left stranded.
Over 2 million drivers in the UK have 24 hour access to our extensive range of motor assistance services, 365 days a year.
Average response time of 40 minutes.
80% of vehicles that can be repaired are fixed at the roadside.
Stay connected with mobile phone insurance
With The Co-operative mobile phone insurance as one of your benefits we hope we can help, even if your handset is stolen, lost or damaged. Insures up to 4 handsets to the value of £600 including VAT per phone so your family in your household can also benefit.
Covers the cost of repair or replacement in the event of theft, loss, accidental damage, water and liquid damage, malicious damage and
electrical or mechanical breakdown.
Includes mobile phone accessories up to £250 including VAT, per claim for all your little extras that came with the phone.
You are insured against unauthorised calls up to £1,500, including VAT, for monthly contract phones, and up to £100, including VAT for pay-as you-go phones per claim.
Worldwide cover so you don’t have to worry about losing the phone while abroad. Repair or replacement will be arranged upon return to the UK.
A policy excess of only £25 per claim.
This fantastic policy also covers personal digital assistant (PDA) handsets. Cover is subject to a 14 day registration period. Terms and Conditions apply.
Mobile phone insurance provided by Lifestyle Services Group Limited and insured by London General Insurance Company Limited .
smilemore smartsave card
Your smilemore current account comes with a rather smashing smilemore smartsave card. This entitles you and up to 5 friends or family up to a very handy 20% discount on entry to over 200 fantastic leisure attractions across the UK. You can also make massive savings on tons of stuff such as hotels, car hire and online gifts.
In addition, you’ll save up to a massive 55% off bookings with some big names in travel including Thomson, Airtours, Thomas Cook and Virgin Holidays – so you can get away from it all for a lot less. You’ll find your smilemore smartsave card and full details in the leaflet enclosed with this guide. Find out more.
Free legal advice without the jargon
For straightforward, no nonsense advice call our free legal helpline. We’re here to help with a whole range of things – from employment matters and personal injury to medical negligence, tax and property issues.
In fact whatever the problem, you can call our helpline on 0845 603 7035, 24 hours a day, 7 days a week.
This helpline is provided by The Co-operative Legal Services. The Co-operative Legal Services will provide clear, precise and confidential telephone legal advice 24 hours a day, 7 days a week. To help The Co-operative Legal Services check and improve their services standards, all calls are recorded. This offer is valid at the time of going to press (August 2008). This offer may be amended/withdrawn at any time.
Tons more home insurance for less
With 20% off your first year’s premium on home insurance provided by
The Co-operative Insurance, we’ve made it easy and affordable for you to
ensure your home is well protected against whatever life can throw at it:
up to £500,000 rebuilding costs cover as standard (higher limits available on request)
No Claim Discount scales of up to 40% for buildings and contents plus the option to protect once the full entitlement has been earned
pay monthly by Direct Debit or annually by debit/credit card
free Legal Expenses Insurance up to £50,000
free HomeRescue Emergency Helpline.
To claim this discount you must call us on 08457 46 46 46 and
quote BNKAC.
Please read the following documentation. (These will open as PDFs in new windows).
