helping you to manage your finances

Most people will encounter financial difficulties at some point in their lives. Whether it's due to redundancy, divorce or taking on too much credit, we can easily find ourselves struggling to pay our bills. This section has been designed to provide some practical ideas for when you cannot fulfil your financial commitments.

smile has a partnership approach to all its business dealings. So, to make sure we are giving you sound advice, we have worked in conjunction with various free advice agencies in putting this guide together. We are always here to help and guide our customers through the difficult times whenever we can. So as a first step towards overcoming your financial difficulties, call 0845 600 1170 . The lines are open from 9.00am - 6pm Monday - Friday and Saturday 9.00am - 1.00 pm (Bank holiday opening hours may vary)

For help with managing your financial difficulties, call
0845 600 1170
Lines are open
9.00am - 6pm Monday - Friday and Saturday 9.00am - 1.00 pm
(Bank holiday opening hours may vary)

Calls to 0845 numbers will cost no more than 4p per minute for BT customers. Calls to 0870 numbers will cost no more than 8p per minute for BT customers. Call charges from other companies may vary and you may want to check this with your service provider.