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Meet some of the smile team. Jenny and Liam work as a Customer Service Advisers.

Jenny

What do you do at smile?
I'm a customer service advisor who specialises in loans. This means I take calls, answer secure messages and service customers who are interested in taking out loans from quotes to completion.

Why Smile?
There's always a happy atmosphere in smile, I've made some great friends working here and the bonuses are good!

One word to describe yourself?
Temperamental.

Dream holiday?
Lying on a hot sunny beach drinking mojitos and listening to music.

Favourite TV channel / Programme?
X-Factor, I get hooked from day 1 when it starts with all the cringe-worthy auditions!

Favourite book?
Twilight by Stephanie Meyer. Although not as visually appealing as the film for obvious reasons, I just love the story between the two main characters, I couldn't put it down!

Proudest moment?
My proudest moment in smile would be being classed as "values exceeded" for the whole of 2008 for my performance in my role as a customer advisor.

Scariest moment?
When I was at school, I always took part in the school plays, but on the opening nights I'd be so terrified, my heart would be racing and I'd be shaking with nerves.

 


Liam

What do you do at smile?
Take some calls, do some secure messages. (Thanks for going into detail for us Liam)

Why smile?
Internet Banking is really cool.

One word to describe yourself?
Unusual.

Dream holiday?
Backpacking across Australia for a few months whilst living in a tent.

Favourite TV channel / Programme?
I like nature documentaries such as Amazon Abyss and Blue Planet.

Favourite book?
Men's health magazine and The Times (Sorry, I don't read books)

Proudest moment?
Graduating from University.

Scariest moment?
When I fell in a river at Bramhall Park and I severed my finger on a sharp rock.

 

 

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