Ways to bank
It’s your money. Access it whenever you need to.
We like to keep things simple.
And we know you probably do too.
That’s why — over the years — we’ve taken steps to let our customers do more things through their online banking. No queues. No fuss. Just good stuff.Compare our services
Make payments, set up Direct Debits, and manage your accounts anytime, anywhere.Tell me more about online banking
Compare our services
We're digital and proud.
But we know there are times when you might need to check your balance over the phone. Or deposit a cheque at the Post Office.
So if you’re unsure about where to go — or what’s the best option — you can compare our services.
Mobile appDownload the mobile app
Automated telephone bankingWhat’s automated telephone banking?
Post OfficeFind your local Post Office
|How do I check my balance and recent transactions?|| |
Check your balance and recent transaction with Online Banking
Check your balance and recent transaction with Mobile App
Quickest wayDownload the mobile app
Check your balance and recent transaction with Automated telephone bankingWhat’s automated telephone banking?
Check your balance and recent transaction at the Post Office
Balance enquiryFind your local Post Office
Check your balance and recent transaction at an ATM
|How do I make payments and transfers?|| |
Make payments and transfers with Online Banking
Make payments and transfers with Mobile App
Quickest way (for up to £250)Download the mobile app
Make payments and transfers with Automated telephone banking
Between smile & Co‑operative Bank accountsWhat’s automated telephone banking?
|How can I manage Standing Orders and Direct Debits?|| |
Manage standing orders and direct debits with Online Banking
|How can I order stationery (Cheques, card readers etc)?|| |
Order stationery (cheques, card readers etc.) with Online Banking
|How can I amend and update my contact or account details?|| |
Amend contact and account details with Online Banking
|How can I deposit cash or cheques?|| |
Deposit cash or cheques at the Post OfficeFind your local Post Office
For more specific queries and detail, visit our FAQs.
Terms and conditions of use for the online and mobile banking serviceDownload PDF (152KB)
Help for existing customers
Helpful info about current accounts, credit cards and all things smile related.Get help and info