Managing

We can transfer money from your Visa credit card to your current account, but you will be charged interest. Learn more >

If you pay less than the total amount owing, we will use that payment to reduce your higher interest-rate balances first, such as cash withdrawals, before your lower interest-rate balances, ssuch as purchases Learn more >

We display this information differently, depending on whether you're looking at your recent items online, or your full statement Learn more >

Log out and log back in again, and that should rectify your problem. If not, give us a call. Learn more >

The date you make a transaction is not necessarily the same date that transaction is received to your account. We make distinctions between these dates for interest purposes Learn more >

You can pay your credit card online, through the mobile banking app, by Direct Debit or by post. Learn more >

There are a number of reasons why your card may have stopped working. It could be due to card damage or simply because you haven't activated your new card. Learn more >

Your credit limit is the total we've agreed to lend you on your credit card. It's different from your available balance and current balance. Learn more >

We may charge you for exceeding your limit and we may block your card if you don't bring your card balance back within your credit limit. Learn more >

You can apply to add an additional cardholder by printing off an additional cardholder application form Learn more >

This is a person who can use the card, but is not responsible for the debt. Learn more >

No. The additional cardholder can spend on the card, but they are not responsible for the debt. Learn more >