1. Home
  2. FAQs
  3. Digital Banking
  4. Online Banking
  5. How do I make a payment in Smile online banking?

How do I make a payment in Smile online banking?

You can use online banking to pay someone new, or someone you've paid before. You’ll need your login details to get started. Learn more >

  1. Log in to online banking
  2. Go to your Accounts homepage
  3. Click Move Money
  4. Follow the instructions on screen. Once you've filled in all relevant details, click Next
  5. If you're paying someone new, you'll need a card reader

If you don't have a card reader, you can download our mobile banking app where you can make payments without the need of a card reader.


If you need to make a payment over £19,999, please call us on +44(0)3457 212 212. Lines are open 8am to 8pm, 7 days a week. (Call Charges).

Related Articles