What is automated telephone banking?

Automated telephone banking lets you check your balance and make payments between your Co-operative Bank and smile accounts, without speaking to a customer advocate. You can use this service 24/7 by calling us on 03457 212 212 (call charges).

Where is my nearest branch and when is it open?

As a smile customer, you can use Co-operative Bank branches. Use our branch locator to find the one closest to you. Learn more >
How can I deposit cash or cheques?

You can pay cash or cheques into your account via a Co-operative Bank branch, Post Office, or you can send a cheque to us in the post. Learn more >
Changes to smile telephony services

You can still call us between 8am - 8pm to carry out certain transactions on your account like making a complaint or increasing or decreasing your overdraft. Learn more >

Speak to us on Live Chat

If you’re looking to discuss a query about your account with us, you’ll need to log in to online banking to initiate a Live Chat.

Open 7am - 10pm every day

Need more info? Contact us

What is automated telephone banking?

Related Articles

Where is my nearest branch and when is it open?

How can I deposit cash or cheques?

Changes to smile telephony services