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  5. Can I prevent my new account details being given to someone who sends one-off payments to my old account?

Can I prevent my new account details being given to someone who sends one-off payments to my old account?

When you switch accounts, any payments made to the old account will automatically be sent to the new one. The sender is then notified of any new account details. However, if you let us know before the switch date, we should be able to transfer your payments to your new bank without redirecting some payments from your old account.

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