What’s the difference between my available and current balance?
This is the amount of money that you have cleared in your account – not including overdraft limits, or payments that haven’t yet been debited.
Available balance is the amount of money in your account available to you right now. It’s made up of:
• Current balance (not including any uncleared items)
• Overdraft limit (if you’ve agreed one)
• Debit card transactions that have been authorised, but haven’t yet left your account.
Depending on the type of funds you've paid into your account, it can take more time for them to appear on your account.
Standing orders and Direct Debits can take up to one working day to clear if requested on a non-working day (such as weekends, bank holidays).
We are in the process of introducing the second phase of cheque imaging. When you can expect to see the cheque credit your account is dependent on how the cheque is processed.
If your cheque has been procesed via cheque imaging, the cheque is cleared on the day this credits your account.
If your cheque has been processed through the old cheque clearing cycle, cheques are available to draw on four Business Days after the cheque has credited your account, however the cheque can still be returned unpaid. At close of business six Business Days after the cheque has credited your account, the cheque is fully cleared and you can be sure that the money will not be returned, providing that you are not a knowing party to fraud .
A minus (-) sign next to your available balance means you're over, or about to go over, your arranged overdraft limit. You need to make a payment in to your account as soon as possible to avoid incurring charges.
If you’re currently overdrawn and wish to discuss payment options, please send us a secure message.