Savings

What can I do on this page?

You can complete a range of account servicing tasks.

  • Move money from your savings account.
  • Change your statement settings
  • Order a replacement card (if your savings account comes with a card)
  • Report a card lost or stolen (if your savings account comes with a card)
  • View statements and transactions

What is my current balance?

Your current balance is the total amount of money in your account. It includes all the transactions made in and out of your account, including your most recent payments.

How do I report a card as lost or stolen?

If you think your card is lost or stolen, call us straight away on 0345 600 6000, 24 hours a day. (Call charges).

How do I order a replacement card?

You can order a replacement card by:

  1. Visiting Your accounts
  2. Click View account on your savings preview
  3. Click Order a replacement card
  4. Follow the instructions
Find out more about Financial Services Compensation Scheme | This will open in a new tab

Protecting your money

Your eligible deposits with The Co-operative Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. This limit is applied to the total of any deposits you have with The Co-operative Bank and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.

Please read further information on the FSCS scheme here or visit their website