Call charges

The cost of your call depends on:

  • The digits it starts with
  • Your phone provider
  • Whether you use a landline or a mobile.

You may get free calls to some numbers as part of your call package. Check with your phone provider.

Charges for calls made outside of the UK will be determined by your local provider.

Call charges by number

0800 and 0808

Calls are free from landlines and mobiles.


Calls cost up to 13p per minute, plus your phone company’s access charge.

0843, 0844 and 0845

Calls cost up to 7p per minute plus your phone company's access charge.

01, 02 and 03 numbers

Calls from a UK landline cost up to 16p per minute and from a mobile cost between 3p and 65p if outside any inclusive minutes.