Scammers are pretending to be us
As you may have heard, we are now part of the Coventry Building Society family. Unfortunately, scammers often take advantage during times of change to try and get access to your accounts by impersonating us. Remember to never share your account details, passwords or OTPs (one time passcodes) with anyone who contacts you.
A request for personal information could put your money at risk. Take five to think and protect yourself against fraud.
We've changed the way we confirm your online payments to keep your money safer.
We’re offering cash prizes in collaboration with VISA when you pay with your debit card (including digital card wallet purchases) until 30 November 2025. Subject to eligibility. T&Cs apply.
Your eligible deposits with The Co-operative Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. This limit is applied to the total of any deposits you have with The Co-operative Bank and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.
Please read further information on the FSCS scheme here or visit their website