We'd rather let our products do the talking. Sign up for our smile Current Account, and get exclusive rates for our credit cards and savings accounts too.
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We appreciate that these are worrying times for our customers and you may feel concerned about how the Coronavirus will affect you and your finances.
Here's some information to help you navigate through these times.
Advice for customersAdditional updates
We’re a digital-only bank. No queues, no hassle, no jargon, no nonsense. We were invented by The Co‑operative Bank in 1999 and we’ve been smiling ever since.
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A request for personal information could put your money at risk. Take five to think and protect yourself against fraud.
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When using online banking, you’ll verify yourself with a verification code we’ll send to you by text message or email.
Learn about banking online
As the UK prepares to leave the EU, we have prepared some information for customers with questions about what this might mean for the way they bank with us.
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1999
We won YourMoney’s Best ISA provider and Banking provider.
2002 2002
Our team launched smile Sharedealing.
A brief history of smile
Read more about how we were the first UK internet bank. There's also stuff here about knitting jumpers for fairy sheep. Hmmm.
2004
We sponsored the Cape 2 Cape challenge, flying from Canada to Chile in a single-engine plane.
2005
We also sponsored the North West Comedy Awards.
2016
We launched a brand new website.
Helpful info about current accounts, credit cards and all things smile related.
Get help and info
We’re part of The Co‑operative Bank, and we share the same ethical values too.
smile, Britannia and The Co‑operative Bank are trading names of The Co‑operative Bank plc, which is a member of the Financial Services Compensation Scheme (FSCS).
Speak to us on
If you’re looking to discuss a query about your account with us, you’ll need to log in to online banking to initiate a Live Chat.
Open 7am - 10pm every day
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