Ways to bank

It’s your money. Access it whenever you need to.

We like to keep things simple. And we know you probably do too.

That’s why — over the years — we’ve taken steps to let our customers do more things through their online or mobile banking. No queues. No fuss. Just good stuff.

Online banking

Make quick and easy payments, get helpful notifications and manage your money more easily.

Mobile banking

Our mobile banking app is a quick and secure way to manage your money from your smart phone. View your balance, make payments, check recent transactions and get helpful notifications.

Download the app

Download on the App Store

Get it on Google Play

Digital wallets – Apple Pay, Google Pay and Samsung Wallet

For a simple and safer way to make payments directly from your smartphone or smartwatch, keeping your smile bank details anonymous.

Digital wallets are ways to safely store your card information online. You can use them to pay quickly and safely using many different devices.

Set up and use Apple Pay and Apple Wallet

Set up and use Google Pay and Google Wallet

Set up and use Samsung Wallet

Automated telephone

For when you need to check your balance and make payments between your smile and Co-operative Bank accounts.

Call us on +44(0)3457 212 212 (see our call charges).

Branch banking

You can visit a Co-operative Bank branch if you need to make deposits or withdraw cash from your account.

Post Office® banking

You can visit any UK Post Office® to:

  • Deposit or withdraw cash – you’ll just need your debit or cash card, and your PIN
  • Deposit cheques – you’ll just need a paying-in slip and a Post Office® envelope.

Post Office® and the Post Office® logo are registered trademarks of Post Office Limited.

Open Banking

If you want to share your financial data with other banks and third parties, you can opt into Open Banking and start managing your money in one place.