Get help and support with your smile products and services.
Need to report a scam? Call 159.
Now, when you call 159, you’ll be redirected to a service that connects you to your bank so you can report scams or suspected fraudulent activity.
Have accessibility needs?
We’ve joined up with Experian to make sharing your accessibility needs that little bit easier. You can share your needs with multiple organisations – including us – all in one go. Plus, it’s free to use.
Find out more about online banking, mobile banking and Apple Pay.
Everything you need to know about using your account abroad.
Handy information about getting notified when you go into your overdraft.
Information about Payment Protection Insurance (PPI) and what to do if it affects you.
Read about what to do if you disagree with a payment on your account – whether it's fraudulent or genuine.
Get help managing your current account - from joint accounts to overdrafts.
Get help applying for, using and paying off your credit card.
Get help applying for and managing your savings account.
Find out about changing your details, your closest branch and general information around your account.
It's your money. Keep it close with our mobile app.
Make quick and easy payments, get helpful notifications and manage your money more easily.