Set out below are the terms and conditions which apply to the 0% interest rate offer on balance transfers which you received by email.
You should read these terms and conditions carefully. If there is an inconsistency between the terms and conditions set out below and your credit agreement, the terms and conditions set out below will take precedence and will apply.
This offer is subject to you operating your account in compliance with your credit agreement and terms and conditions at the time you request to make a balance transfer.
What transactions and credit cards does the offer apply to?
How long do I have to transfer a balance?
How quickly will my balance transfer be processed?
The offer applies only to balance transfers and is not applicable to purchases or cash withdrawals. It is only available in respect of your existing smile credit card and is not available in respect of any other credit card which you may hold.
We must receive your balance transfer within 60 days from the date of this email. When you make your balance transfer you must allow enough time for us to process the transaction (see section How quickly will my balance transfer be processed?) before the expiry of 60 days from the date of the offer email.
You can make a balance transfer by calling +44(0)345 600 6000 and providing the card details and the balance you wish to transfer.
When making a promotional balance transfer you must transfer a minimum of £100 and no more than an amount equal to 95% of your available credit limit (that is your credit limit minus any outstanding balance). We have the right to refuse a balance transfer or limit the amount you can transfer.
There will be no balance transfer fee applicable to the offer. Outside of the offer period, a balance transfer fee may be charged.
We would normally expect to process your balance transfer on the first working day after your request has been received by us. Payment will usually be received by the bank or card issuer that provides your other account on the next working day. There may be occasions when this is not possible.
Any existing balance transfers will continue to be charged at your standard balance transfer rate. The offer applies only to balances which you transfer within 60 days of receiving this email.
The duration of the offer will be 12 months starting from the date on which we receive your balance transfer. This means 0% interest will be charged for 12 months on all balances transferred within the next 60 days.
After the expiry of the offer period any remaining balance which you have transferred and which you have not paid off will be charged at your standard balance transfer interest rate as set out in your monthly statement. Any balance transfers which you make following the expiry of the offer period will also be charged at your standard balance transfer interest rate.
You can transfer a balance from any other credit card or store card which you hold with other lenders provided the account is in your name. You cannot transfer a balance from another smile credit card.
You should continue to make payments to your other lenders until your balance transfer has been processed and confirmed by them. If you choose to close your other card account you will need to contact the card provider.
You must continue to make the minimum payment each month, as shown on your statement. If you want to pay more than the minimum then it will reduce your balance earlier.
If you do not pay off your full statement balance each month, we will use your monthly payments to reduce those balances which are subject to a higher rate of interest, before applying the amounts to lower rate interest balances. If you have more than one promotional balance with the same interest rate, we will apply your payment to reduce the balance with the earliest expiry date first.
If you miss your monthly payments, or exceed your credit limit, we will not penalise you by removing the offer. You may, however, incur a default fee. It is important that you make your monthly payments on time as missing payments can have serious consequences.
You will be charged interest at your standard interest rate (as shown in your most recent statement) for all purchases from the date you made the purchase unless you clear your balance in full as shown on your statement by your next payment date. For example you might make a balance transfer of £1,000 and then use your card for a purchase of £100. If your next payment is less than the full balance of £1,100 we will charge interest on the purchase.
This must be up to 95% of your available credit limit and a minimum of £100
We can set up your balance transfer easily over the phone.
To apply for this offer, call
+44(0)345 600 6000 (Call charges)
And quote the promotional code: BT-SEPT-16
Speak to us on
If you’re looking to discuss a query about your account with us, you’ll need to log in to online banking to initiate a Live Chat.
Open 7am - 10pm every day
Need more info? Contact us
