Non-sterling transaction fee
A non-sterling transaction fee is applied to any payment made for cash goods, or services using your debit
card in a currency other than sterling. The transaction fee will be:
2.75% of the value of the transaction
Cash fee
In addition to the above charge, a cash fee is applied when using your debit card outside the United Kingdom
for withdrawing currency, which can be done at:
- Visa or PLUS cash machines
- a bank or Bureau de Change, displaying the Visa sign.
If you use your debit card to
purchase foreign currency or Travellers Cheques in the United Kingdom, we will not charge you a cash fee. The
way the merchant processes the transaction may result in a fee being applied to your account. If this happens,
please contact us.
The cash fee will be:
2% of the value of the currency/cheque
or £2 (whichever is greater)
Sending money outside the UK
Swift
Transfers in sterling or foreign currency to almost anywhere in the world within one to four working days. You
will be charged:
0.25% of the value of the transaction (minimum £13, maximum £35 - plus postage,
transmission and agent’s charges, where applicable)
Structured USD payments
Low cost way of sending US Dollars to the USA which will take up to five working days. You will be charged:
£8
Single Euro Payment Area (SEPA) payments
Transfer euros to all EU Member States, as well as Iceland, Liechtenstein, Norway, Monaco and Switzerland.
Funds should be received by close of business on the next working day and both the remitter and beneficiary have
to have an account within the SEPA region. You will be charged:
£8
Real Time Euro Payments (TARGET)
This is a method of sending money outside the UK as euros. This payment will normally be received on the same
day if we receive your instructions before 2pm, but can take one to three working days if there are problems
from the recipient’s side. Fax confirmation of instructions required if transfer is over £10,000 in value. You
will be charged:
£25 (plus postage, transmission and agent’s charges, where applicable)
Enquiries, amendments and cancellations
A fee will be applied if you make an enquiry regarding a payment you have made outside the UK or request to
amend or cancel the payment. These fees are also payable for our handling of enquiries from overseas banks
concerning your payment instructions. However, where this investigation has resulted from an error by us, or one
of our agents, the fee will be waived.
£20 (plus postage, transmission and agent’s charges, where applicable)
Receiving money from ourside the UK - in sterling or foreign currency
If the payment is equivalent to £100 or less.
Free
If the payment is over the equivalent of £100 and received in either euro or Swedish Krona currency.
Free
Payments over the equivalent of £100 received in a currency other than euro or Swedish Krona. You will not be
charged where the charges are for the remitter's account.
£6 (plus postage, transmission and agent’s charges, where applicable)
Where the charges are for the remitter’s account.
Free
Overseas cheques
Cheques issued
If you write a cheque which requires a currency conversion, we will apply a fee for the processing work we
undertake.
£10
Cheques returned unpaid
£10