How do I freeze my smile credit card?

You can freeze your credit card in online banking or the mobile app.

To freeze your credit card in online banking:

  1. Go to 'Cards'.
  2. Choose your credit card.
  3. Select 'Card freeze'.
  4. Select ‘Freeze card’ to turn the card freeze on.

You can instantly turn off card freeze by selecting ‘Unfreeze card’.

To freeze your credit card in the mobile app:

  1. Go to 'Card'.
  2. Choose your credit card.
  3. Toggle the card freeze switch to ‘on’.

You can instantly turn off card freeze by toggling the switch to ‘off’.