I am having technical difficulties with the mobile app. Who do I speak to?
If, during the registration process, you incorrectly enter your security credentials too many times, the app will block entry for 24 hours. So please wait before trying again.
If you enter your mobile passcode incorrectly too many times, you can reset your passcode using the 'Forgotten passcode' button on the login page.
If you are having difficulties with our mobile banking app, please call our technical team on+44(0)3457 212 212. (Call charges)