How do I create a standing order?

To create a standing order online:

  1. Log in to online banking.
  2. Select Payments.
  3. Select Pay & transfer.
  4. Enter the recipient’s details as requested on screen.
  5. Select Someone new.
  6. Enter the payee’s name, payment details, and reference, and the start date, frequency, and number of payments you’d like to make.
  7. Set when the payment ends using the options provided.
  8. Confirm the details and payment.

You can also use the mobile app to create a standing order

  1. Log in to the mobile app.
  2. Select Payments.
  3. Choose the account you want to transfer from.
  4. If you want to pay someone you've paid before, select Pay a saved payee. If you want to pay someone new, select Pay someone new. And if you want to pay into one of your accounts, select Transfer to one of your accounts.
  5.  If you are paying someone new, add the payee details. If you are paying a saved payee, choose the payee. If you are transferring between your accounts, choose the account.
  6. Select Create a standing order.
  7. Enter the information required.
  8. Tap Continue and confirm the details you have entered.
  9. To complete the standing order, tap Confirm & pay.