When completing certain actions in online banking you will be sent a verification code to the email address or UK mobile number you have registered with us, to confirm it’s really you. This has replaced the card reader.
You'll need to enter your verification code along with your password and 6-digit security code when you:
And, to help further protect you from fraud, we’ll also occasionally send you a verification code when you:
It's important that you never tell anyone your verification codes.