Will changing my address online affect my telephone or in branch banking? How long will this process take?
Your new details will be the updated contact details across all of your smile bank activity – in branch, online, and telephone banking. We aim to update our records by the end of the next business day.
Your new details will also be the updated contact details across any linked Co-operative Bank accounts. You can check your details by logging into online banking on The Co-operative Bank website.