I have locked myself out of online banking
If you have been locked out of your online banking account due to entering incorrect security details, forgotten your username, security code, or both of these you'll need to call us:
Please call us:
Call us on +44(0)3457 212 212
Call charges apply and lines are open 8am to 6pm Monday to Friday, 9am to 5pm Saturday and Sunday. You can call our team from the UK and abroad.