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Overdrafts

Overdraft support for personal current account customers

To support our customers who are using an arranged overdraft during these difficult times, we are making two important temporary concessions from 4 April 2020. These include:

  • waiving the interest on the first £500 of an arranged overdraft; and
  • delaying the introduction of the increased overdraft interest rate of 35.9%, which was due to come into effect on 4 April.

Both of these concessions will end on 2 July 2020 when the normal account terms and conditions will resume. This will mean that the annual interest rate applied to overdrafts until that time will continue to be 18.9% (or 15.9% for Privilege, Privilege Premier & smilemore and 9.9% for student accounts).

Find out more

Overdrafts

An overdraft is a facility on your current account intended for short term borrowing. When your balance goes below £0, you enter an overdraft. The overdrawn amount will usually be subject to debit interest.

You can check if you have an existing overdraft on your account in online banking, the mobile app or on your statement.

To use our overdraft services you must be aged 18 or over. Overdrafts are offered subject to status.

Overdraft

An overdraft is a way to borrow money short-term with your current account and can be useful for covering unexpected costs or emergency spending. They can help you avoid or minimise fees for missing payments or make sure you aren’t cut off from services.

Overdrafts are not suitable for long-term borrowing. If you're using your overdraft in this way or becoming reliant on it, you may wish to look at other types of borrowing that might better meet your needs.

You can check if you have an existing overdraft on your account and how much that is in online banking, the mobile app or on your statement.

What are the different types of overdraft?

There are two kinds of overdraft: arranged and unarranged.

Arranged overdrafts

An arranged overdraft is a set amount you can borrow, that you’ve agreed with us in advance. We charge interest on your overdraft, using an interest rate we agree on, before you start using it.

Tips for using your arranged overdraft

  • You must make regular payments into your account to reduce the amount you owe
  • When applying for an overdraft limit, you should think carefully about how you will be able to repay
  • You can request to change or remove your overdraft limit at any time
If you have a Smilemore Account and you want to reduce your overdraft, you can't reduce it below your automatic overdraft.

Unarranged overdrafts

If you go over your arranged overdraft limit, you’ll enter an unarranged overdraft. You’ll also enter an unarranged overdraft if your account balance falls below £0, before you’ve set up an arranged overdraft.

Your payments may be refused if you go over your overdraft limit or try to go overdrawn without an arranged overdraft in place.

Charges and credit file impacts

When you use an arranged and/or unarranged overdraft, you will be charged debit interest at an annual interest rate of 35.9% on the amount you are overdrawn by, unless you have an account with an interest free overdraft. You can find more information about charges here.

Any type of borrowing shows up on your credit file. However, an unarranged overdraft shows as arrears - this can negatively impact your credit file and may make it harder for you to obtain credit in the future.

How we help limit overdraft charges

£60 monthly charge cap

We will not charge you more than £60 for any type of overdraft charge (including debit interest) in one charging period. This means that whatever type of overdraft you use (arranged or unarranged or both), the maximum you will pay per charging period will be £60.

Text alerts when you go into your overdraft

To help you manage your money and limit any charges, we now send overdraft text alerts.

  • These alerts will notify you either before you go into, or when you’ve entered into an arranged or unarranged overdraft.
  • We’ll also send an alert if you don’t have enough money in your account to cover any payments coming out that day.

As long as we have your mobile number, you’ll be automatically opted in for overdraft text alerts. You can opt out of arranged and/or unarranged overdraft alerts at any time by contacting us. You can opt out of arranged and/or unarranged overdraft alerts at any time by contacting us.

How to manage your overdraft limit

You can request to change or remove your overdraft at any time by calling 03457 212 212 (charges apply). You must make regular payments into your account to reduce the amount you owe.

If you have a Smilemore account, you won't be able to reduce your overdraft lower than the interest free £260 overdraft facility.

Tracking incurred charges

We keep a record of debit interest charged for an arranged and/or unarranged overdraft. We categorise the charges by what’s called a ‘charging period’. A charging period usually starts on the 5th of the first month and finishes on the 4th of the following month.

This information is then added to a statement that we send you at the end of the charging period. The charges are taken from your account on the date shown on your statement.

What will my overdraft cost?

You will be charged debit interest at an annual interest rate of 35.9% for entering into an arranged and/or unarranged overdraft. When you enter an unarranged overdraft, this can have a negative effect on your credit file

If you have a Smilemore account you will only start to be charged debit interest once you go over your £260 interest free overdraft.

Smile Current Account representative example

£500 credit limit

35.9% annual interest rate

35.9% representative APR variable

How does our overdraft compare?

The representative APR provided can enable you to compare the costs across different products and providers.

How much does my overdraft cost in pounds and pence?

As an example, the interest cost of borrowing £500:

7 days
£2.98

30 days
£12.76

60 days
£25.66

This is based on borrowing £500 on the first day of our charging period and assumes this overdrawn balance remains until it is repaid at the end of 7, 30 or 60 days. This example does not include any interest-free amounts that are provided on some accounts.

You can calculate the cost of an overdraft based on how you might use it with our overdraft cost calculator.

How we help limit charges

We know that it's hard to keep track of what you've spent sometimes. You may accidentally go into your overdraft, or pas your arranged limit. There are two ways we help limit the charges for our overdraft customers:

£60 monthly cap

We have a £60 cap on interest for any type of overdraft (arranged or unarranged) in one charging period. This means the maximum you will ever pay for using an overdraft per charging period is £60.

The monthly cap refers to the charges applied in a charging period not a calendar month. Please refer to the Account Charges Leaflet for details of the charging periods.

The monthly cap on unarranged overdraft charges for your account is £60

Below is a standard definition to allow you to compare unarranged overdraft charges across different providers, but in practice we don't actually charge fees for allowing or refusing a payment where you have a lack of funds.

  • Each current account will set a monthly maximum charge for: (a) going overdrawn when you have not arranged an overdraft; or (b) going over/past your arranged overdraft limit (if you have one).
  • This cap covers any: (a) interest and fees for going over/past your arranged overdraft limit; (b) fees for each payment your bank allows despite lack of funds; and (c) fees for each payment your bank refuses due to lack of funds.

Text alerts when you go into your overdraft

To help you manage your money and limit any charges, we now send overdraft text alerts.

  • These alerts will notify you either before you go into, or when you’ve entered into an arranged or unarranged overdraft.
  • We’ll also send an alert if you don’t have enough money in your account to cover any payments coming out that day.

As long as we have your mobile number, you’ll be automatically opted in for overdraft text alerts. You can opt out of arranged and/or unarranged overdraft alerts at any time by contacting us. You can opt out of arranged and/or unarranged overdraft alerts at any time by contacting us.

How to apply

You can apply for an arranged overdraft by calling 03457 212 212 (charges apply). We are available 8am to 8pm, 7 days a week. You can be assured that every request for an overdraft is considered based upon an individual’s circumstances and in line with our responsible lending policies. We will provide you with a decision immediately in most cases.

Should you be experiencing financial difficulties, we would recommend that you contact us as early as possible. We will be happy to discuss your needs and to help you understand what options might be available to you.

Once we have agreed to provide you with an arranged overdraft, you have a right to cancel it within 14 days (10 Business Days). If you wish to do so please write to us at The Co-operative Bank p.l.c., Delf House, Skelmersdale WN8 6GH or telephone us on 03457 212 212. If you decide to cancel you must immediately repay us the full amount you owe us including any debit interest. If you do not cancel you are still free to end your overdraft at any time by repaying all amounts owed to us.

Before you apply

You can also check if you are likely to get accepted for an overdraft using our eligibility checker.

Further information

You can get further information by calling 03457 212 212 (charges apply). Our branches and will be happy to discuss our full range of borrowing services including overdrafts.

Find a branch

The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No.121885). The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No.990937. Credit facilities are provided by The Co-operative Bank p.l.c. and are subject to status and our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. subscribes to the Standards of Lending Practice which are monitored by the Lending Standards Board.