- Recycle your card reader
Out with the old
You will no longer need your card reader from August this year. Instead of your card reader, you will use a verification code as a secure way to make sure it’s you in online banking.
The Co-operative Bank and smile are offering a recycling scheme for card readers. We are also committed to recycling any remaining card readers in our warehouses.
Your card reader holds no sensitive or personal data that can be linked to your account, so you don’t need to worry about leaving your card reader in branch or sending it to us via the post.Learn more about verification codes
How to recycle your card reader What will happen to your card reader Frequently asked questions
How to recycle your card reader
Through the post
Use this address to return your card reader:
Card Reader Recycling Scheme
The Co‑operative Bank
1 Balloon Street
In a branch
Visit any of The Co‑operative Bank branches to recycle your card reader.
There will either be a collection box or you will need to ask a member of staff. Find your closest branch using The Co‑operative Bank’s branch finder.
In a Co‑operative Bank office
You can return your card reader at any of these Co‑operative Bank offices:
|1 Balloon Street||Delf House||Britannia House|
|M60 4EP||WN8 6NY||ST13 5RG|
What will happen to your card reader
To reduce any transport pollution, card readers will be collected through branches and offices where they will be bulk shipped to our reprocessing partner, Helistrat.
The batteries will be removed and sent to a specialist recycling plant. Your card reader will then be shredded and sent to be refined. This is where precious metal and metal recovery happens. Any residual waste from this is turned into energy to recycle more card readers.
Frequently asked questions
Will the card reader be recycled in the UK?
Our recycling partner ensures that all of the card reader components will be processed in the UK to guarantee that everything is recycled or recovered responsibly and efficiently. Batteries are not processed in the UK, but a UK specialist company is used. Their processing plant for the card reader’s particular type of battery is based in France.
How much of a card reader is recyclable?
We can recycle and repurpose every part of a card reader. There may be residual waste produced as the card readers are recycled, but this waste is then re-used as fuel to recycle more card readers. We can guarantee no material is sent to landfill.
How long will you offer this recycling scheme?
We will offer our recycling services from August 21st until October 31st.
Can I recycle my card reader myself?
You will need to check with your local council if you are able to use local Waste Electrical and Electronic Equipment (WEEE) recycling. There may be a requirement to remove the batteries prior to disposal separately within your local authority.
Is it safe to send my card reader in the post or to leave in branch?
Your card reader holds no sensitive data about your account and cannot be traced back to your account. As such it is safe to return your card reader to us.
How much will it cost to return my card reader in the past?
Due to the size of card readers, returning a card reader in an envelope will classify as a large letter. A large letter second class stamp will cost 83p, a first class large letter stamp is £1.06. If you are returning multiple card readers in a single envelope this could classify as a parcel and carry a higher cost.