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Banking login

Improved online banking is here

Here's a short video to show you what's changed


We’ve been listening to all your feedback

That’s why we've made managing your finances more straightforward and simple.

Now, you can log in with just a username, password and security code - plus:

  • Make payments in the quickest, easiest way yet
  • Keep on top of your finances with useful notifications
  • Search and sort through 13 months’ worth of transactions
  • View and manage your beneficiaries easily

And it’s all mobile and tablet friendly.

To update your login details, please continue to log in as normal and we'll help you with the next steps.

You may need to update your internet browser to get the most from our new online banking.


Need more info?

I have a username but I am having difficulty logging in

I don't have a username but I'm having difficulty logging in

How to change your login details and get started

Info about choosing a username, password and security code

How to move money and make payments

Helpful hints and tips about managing your money with improved online banking

Important Documents

Please note, effective from 19th August 2016, your terms and conditions will be changing.

The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No.121885). The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No. 990937. Credit facilities are provided by The Co-operative Bank p.l.c. and are subject to status and our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. is a member of the Council of Mortgage Lenders and subscribes to the Lending Code which is monitored by the Lending Standards Board.